Error Codes
28 error codes across 8 categories for the Ticketing Service API.
Tier Errors
| Code | HTTP | Description |
|---|---|---|
ERR_TICKETING_TIER_NOT_FOUND | 404 | Tier does not exist or belongs to a different tenant |
ERR_TICKETING_TIER_SOLD_OUT | 409 | All tickets for this tier have been sold |
ERR_TICKETING_TIER_SALE_NOT_STARTED | 400 | Tier sale period has not started yet |
ERR_TICKETING_TIER_SALE_ENDED | 400 | Tier sale period has ended |
Purchase Errors
| Code | HTTP | Description |
|---|---|---|
ERR_TICKETING_PURCHASE_NOT_FOUND | 404 | Purchase does not exist |
ERR_TICKETING_PURCHASE_ALREADY_CANCELLED | 409 | Purchase has already been cancelled |
ERR_TICKETING_INSUFFICIENT_QUANTITY | 400 | Requested quantity exceeds available tickets |
ERR_TICKETING_MIN_QUANTITY_NOT_MET | 400 | Order does not meet minimum purchase quantity |
ERR_TICKETING_MAX_QUANTITY_EXCEEDED | 400 | Order exceeds maximum purchase quantity per transaction |
Pass Errors
| Code | HTTP | Description |
|---|---|---|
ERR_TICKETING_PASS_NOT_FOUND | 404 | Pass does not exist |
ERR_TICKETING_PASS_ALREADY_USED | 409 | Pass has already been checked in |
ERR_TICKETING_PASS_CANCELLED | 409 | Pass is cancelled and cannot be used |
Transfer Errors
| Code | HTTP | Description |
|---|---|---|
ERR_TICKETING_TRANSFER_NOT_FOUND | 404 | Transfer does not exist |
ERR_TICKETING_TRANSFER_ALREADY_COMPLETED | 409 | Transfer has already been completed |
ERR_TICKETING_TRANSFER_SELF_TRANSFER | 400 | Cannot transfer a pass to yourself |
ERR_TICKETING_PASS_NOT_TRANSFERABLE | 400 | This pass type does not allow transfers |
Refund Errors
| Code | HTTP | Description |
|---|---|---|
ERR_TICKETING_REFUND_NOT_FOUND | 404 | Refund request does not exist |
ERR_TICKETING_REFUND_ALREADY_PROCESSED | 409 | Refund has already been approved or rejected |
ERR_TICKETING_REFUND_WINDOW_CLOSED | 400 | Refund request is outside the eligible refund window |
Check-in Errors
| Code | HTTP | Description |
|---|---|---|
ERR_TICKETING_CHECKIN_DUPLICATE | 409 | Pass has already been checked in |
ERR_TICKETING_CHECKIN_INVALID_PASS | 400 | Pass is not valid for check-in (cancelled or expired) |
ERR_TICKETING_EVENT_AT_CAPACITY | 409 | Event has reached maximum capacity |
Waitlist Errors
| Code | HTTP | Description |
|---|---|---|
ERR_TICKETING_WAITLIST_ALREADY_JOINED | 409 | User is already on the waitlist for this tier |
ERR_TICKETING_WAITLIST_NOT_FOUND | 404 | Waitlist entry does not exist |
Marketplace Errors
| Code | HTTP | Description |
|---|---|---|
ERR_TICKETING_LISTING_NOT_FOUND | 404 | Marketplace listing does not exist |
ERR_TICKETING_LISTING_ALREADY_SOLD | 409 | Listing has already been sold |
ERR_TICKETING_BID_TOO_LOW | 400 | Bid amount is below the minimum listing price |
ERR_TICKETING_BID_NOT_FOUND | 404 | Bid does not exist |