Error Codes

28 error codes across 8 categories for the Ticketing Service API.

Tier Errors

CodeHTTPDescription
ERR_TICKETING_TIER_NOT_FOUND404Tier does not exist or belongs to a different tenant
ERR_TICKETING_TIER_SOLD_OUT409All tickets for this tier have been sold
ERR_TICKETING_TIER_SALE_NOT_STARTED400Tier sale period has not started yet
ERR_TICKETING_TIER_SALE_ENDED400Tier sale period has ended

Purchase Errors

CodeHTTPDescription
ERR_TICKETING_PURCHASE_NOT_FOUND404Purchase does not exist
ERR_TICKETING_PURCHASE_ALREADY_CANCELLED409Purchase has already been cancelled
ERR_TICKETING_INSUFFICIENT_QUANTITY400Requested quantity exceeds available tickets
ERR_TICKETING_MIN_QUANTITY_NOT_MET400Order does not meet minimum purchase quantity
ERR_TICKETING_MAX_QUANTITY_EXCEEDED400Order exceeds maximum purchase quantity per transaction

Pass Errors

CodeHTTPDescription
ERR_TICKETING_PASS_NOT_FOUND404Pass does not exist
ERR_TICKETING_PASS_ALREADY_USED409Pass has already been checked in
ERR_TICKETING_PASS_CANCELLED409Pass is cancelled and cannot be used

Transfer Errors

CodeHTTPDescription
ERR_TICKETING_TRANSFER_NOT_FOUND404Transfer does not exist
ERR_TICKETING_TRANSFER_ALREADY_COMPLETED409Transfer has already been completed
ERR_TICKETING_TRANSFER_SELF_TRANSFER400Cannot transfer a pass to yourself
ERR_TICKETING_PASS_NOT_TRANSFERABLE400This pass type does not allow transfers

Refund Errors

CodeHTTPDescription
ERR_TICKETING_REFUND_NOT_FOUND404Refund request does not exist
ERR_TICKETING_REFUND_ALREADY_PROCESSED409Refund has already been approved or rejected
ERR_TICKETING_REFUND_WINDOW_CLOSED400Refund request is outside the eligible refund window

Check-in Errors

CodeHTTPDescription
ERR_TICKETING_CHECKIN_DUPLICATE409Pass has already been checked in
ERR_TICKETING_CHECKIN_INVALID_PASS400Pass is not valid for check-in (cancelled or expired)
ERR_TICKETING_EVENT_AT_CAPACITY409Event has reached maximum capacity

Waitlist Errors

CodeHTTPDescription
ERR_TICKETING_WAITLIST_ALREADY_JOINED409User is already on the waitlist for this tier
ERR_TICKETING_WAITLIST_NOT_FOUND404Waitlist entry does not exist

Marketplace Errors

CodeHTTPDescription
ERR_TICKETING_LISTING_NOT_FOUND404Marketplace listing does not exist
ERR_TICKETING_LISTING_ALREADY_SOLD409Listing has already been sold
ERR_TICKETING_BID_TOO_LOW400Bid amount is below the minimum listing price
ERR_TICKETING_BID_NOT_FOUND404Bid does not exist